Radio Navigator

Privacy Policy

Privacy Policy

Last Updated: 16/02/2026

RHBA ("we," "us," "our," or "Company") operates Radio Navigator (https://radionavigator.app), a radio navigation simulator application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

Note: This Privacy Policy is tailored for our UK and European users. As we expand to serve users in other regions, we will update this policy to include additional regional protections and disclosures.

1. Who We Are (Data Controller)

The data controller responsible for your personal data is:

RHBA

United Kingdom

Privacy Contact: privacy@radionavigator.app

For privacy-related questions, to exercise your data protection rights, or to submit a complaint, please contact us at the email address above.

2. What Information We Collect

We collect personal data necessary to provide the Service and comply with legal obligations. Currently, this data is collected only by our partners - Clerk, Paddle and Vercel, and only to the extent required for functionality.

Information You Provide

  • Account Information: Email address, name (optional)
  • Billing Information: Billing address, payment details (processed by Paddle - we do not store full card details)
  • Communications: Support requests, feedback, correspondence

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent
  • Technical Data: IP address, browser type, operating system, device type
  • Location Data: Country/region (derived from IP address, not precise location)

Information from Third Parties

We use service providers who process data on our behalf:

  • Clerk (Authentication) - Refer to Clerk's policy
  • Paddle (Payments) - Refer to Paddle's policy (paddle.com/legal/privacy)
  • Vercel (Hosting & Analytics) - Refer to Vercel's policy

We do not purchase data from data brokers or third parties.

Account Creation During Purchase

If you purchase a subscription before creating an account:

  • We automatically create an account using your payment email address
  • This is necessary to provide you access to Pro features
  • Legal basis: Contract performance (GDPR Article 6(1)(b))
  • You are notified and provide consent during the checkout process

This account allows you to access your subscription, manage billing, and use Pro features across multiple devices.

3. How We Use Your Information

We process your personal data for the following purposes:

  • Account creation and authentication
  • Payment processing and subscriptions
  • Customer support
  • Service notifications
  • Improving the Service
  • Security and fraud prevention
  • Legal compliance

4. Who We Share Your Data With

We do not sell your personal data.

We share data only with:

Service Providers (Processors)

  • Clerk (United States) - Authentication processor
  • Paddle (United Kingdom) - Payment processor
  • Vercel (United States/global) - Hosting and analytics processor

These providers are contractually bound to protect your data, process it only for specified purposes, and not use it for their own purposes.

5. Legal Bases for Processing

Under GDPR Article 6, we process your personal data on the following legal bases:

  • Contract Performance (Art. 6(1)(b)): Account creation and authentication, payment processing and subscription management, providing access to Pro features, customer support related to your account or subscription
  • Legitimate Interest (Art. 6(1)(f)): Service notifications (e.g., maintenance, feature updates), improving and optimising the Service, security monitoring and fraud prevention, analytics to understand how the Service is used
  • Legal Obligation (Art. 6(1)(c)): Compliance with tax, accounting, and financial reporting requirements, responding to lawful requests from authorities, data breach notification obligations
  • Consent (Art. 6(1)(a)): Where we rely on consent, you may withdraw it at any time by contacting privacy@radionavigator.app. Withdrawal does not affect the lawfulness of processing before withdrawal.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

  • Account data: Retained while your account is active by our Authentication provider Clerk, see their policy for more details.
  • Payment and billing records: See Paddle policy (paddle.com/legal/privacy), this data is not stored by us.
  • Usage and technical data: Anonymised, not currently tracked or retained by us.
  • Support correspondence: Retained for the duration of your account plus at least 12 months after account deletion, unless longer retention is required.
  • Inactive accounts: Accounts with no login activity for 12 or more months and no active subscription may be deleted.

Where data is processed by our third-party providers (Clerk, Paddle, Vercel), retention is also subject to their respective data retention policies.

7. Cookies and Tracking

We use only strictly necessary cookies required for the Service to function.

  • Clerk session cookies for authentication
  • Security

We do not use advertising or marketing cookies.

Vercel Analytics is privacy-focused and does not use cookies. You can manage cookies through your browser settings, but disabling essential cookies may limit functionality.

8. Your Privacy Rights

Under UK GDPR and EU GDPR, you have the following rights:

Rights You Can Exercise

  • Access - Request a copy of your personal data
  • Rectification - Correct inaccurate or incomplete data
  • Erasure - Request deletion of your data (subject to legal retention requirements)
  • Restriction - Limit how we use your data in certain circumstances
  • Portability - Receive your data in a portable format
  • Objection - Object to processing based on legitimate interests
  • Withdraw Consent - Where processing is based on consent

If you are outside the UK/EU, you may have additional rights under local law. Contact us to exercise them.

Right to Lodge a Complaint

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority:

  • UK users: Information Commissioner's Office (ICO) — ico.org.uk
  • EU/EEA users: Your local data protection authority

We encourage you to contact us first at privacy@radionavigator.app so we can try to resolve your concern directly.

How to Exercise Your Rights

Email: privacy@radionavigator.app

9. International Transfers and Retention

Our service providers (Clerk, Paddle, Vercel) may process personal data in the United Kingdom, United States, and other locations outside the UK/EEA. These transfers are protected by appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission and/or the UK Information Commissioner
  • Providers' compliance with equivalent data protection frameworks

We do not store personal data directly on our own servers; our providers retain data in line with their respective policies and legal obligations.

10. Data Security

We rely on our providers' security measures and limit access to personal data on a need-to-know basis. No method of transmission or storage is 100 percent secure.

If you believe your account or data has been compromised, contact us at privacy@radionavigator.app.

11. Data Breach Notification

We will notify regulators and affected individuals as required by applicable law in the event of a personal data breach.

12. Children's Privacy

In the UK and EU/EEA, the Service is not intended for users under 18. We do not knowingly collect or process personal data from anyone under 18 in these regions.

United States: In the US, the Service is not intended for users under 13. Users between 13 and 18 should have parental or guardian consent. We do not knowingly collect personal data from children under 13 in compliance with COPPA.

13. Third-Party Links

Our Service may link to third-party websites or services. This Privacy Policy does not apply to those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy, update the "Last Updated" date, and provide reasonable notice for material changes.

15. Contact Us

For privacy-related inquiries, requests, or complaints:

RHBA

Email: privacy@radionavigator.app

Website: https://radionavigator.app

This Privacy Policy was last updated on 16/02/2026.

RHBA refers to Rory Bennett trading as RHBA.