Terms of Service

Last Updated: 16/02/2026

Welcome to Radio Navigator. These Terms of Service ("Terms") govern your access to and use of Radio Navigator (https://radionavigator.app), operated by RHBA ("we," "us," "our," or "Company").

Note: These Terms are tailored primarily for UK and EU/EEA users. As we expand globally, we will update these Terms to include additional regional protections.

1. Definitions

• "Service" - The Radio Navigator web application, including all features and functionality
• "User," "you," "your" - Any individual or entity using the Service
• "Consumer" - An individual acting for purposes outside their trade, business, craft, or profession
• "Business User" - A User acting for business purposes
• "Account" - Your registered account with the Service
• "Subscription" - A paid plan providing access to Pro features
• "Free Tier" - Limited functionality available without a Subscription
• "Pro Tier" - Enhanced functionality available with a Subscription

2. Description of Service

Radio Navigator is a radio navigation simulator designed to help pilots and aviation students practice using navigation instruments.

The Service provides simulated navigation scenarios for personal practice only.

3. IMPORTANT DISCLAIMER - Training Purposes Only

4. Eligibility and Age Requirements

4.1 Age Requirement

You must be at least 18 years of age to use the Service in the UK and Europe. By using the Service, you represent that you meet this age requirement.

United States Users: If you are in the US, you must be at least 13 years of age. Users between 13 and 18 should have parental or guardian consent.

5. Personal Use Only

The Service is licensed for your personal, non-commercial use only. You may use the Service for your own personal practice, but you must not use it to provide training or instruction to others, to operate a training program, or for any commercial or revenue-generating purpose without our prior written permission.

6. Subscriptions and Payments

6.1 Free Tier

The Free Tier provides limited access at no cost. Features may be changed without notice.

6.2 Pro Tier Subscription

The Pro Tier requires a paid Subscription providing access to advanced navigation instruments and extended functionality.

6.3 Payment Processing

All payments are processed through Paddle (paddle.com). By subscribing, you will be required to agree to their Terms of Service and Privacy Policy.

6.4 Account Creation via Checkout

When you purchase a Pro subscription:

• An account will be automatically created using your payment email address
• You consent to this account creation by completing the checkout process
• This account allows you to access Pro features and manage your subscription
• You can set a password later via the "Set Password" prompt in your account settings

6.5 Automatic Renewal

6.6 Refunds

If you are a UK or EU/EEA consumer, you have a statutory 14-day right to withdraw from your subscription without giving any reason. If you request immediate access to Pro features, you acknowledge that the right of withdrawal is lost once the service has been fully provided; if you withdraw during the 14-day period, you agree to pay for the portion of the service already provided.

For refund requests beyond statutory rights, please contact billing@radionavigator.app. All refund requests are handled on a case-by-case basis.

6.7 How to Cancel

You may cancel your Subscription anytime by:

1. Account Settings - Log in and navigate to Subscription settings
2. Email - Send cancellation request to support@radionavigator.app
3. Paddle Portal - Use subscription management link (sent in confirmation email)

Upon cancellation, you retain access to Pro features until the end of your current billing period.

7. Acceptable Use

You agree to use the Service only for lawful purposes. You agree not to:

• Use the Service for real-world navigation, flight operations, or safety-critical decisions
• Attempt to access, interfere with, or disrupt the Service or its security features
• Reverse engineer, scrape, or misuse the Service
• Share accounts, resell access, or violate applicable laws

8. Intellectual Property

8.1 Ownership

All rights, title, and interest in and to the Service, including but not limited to:

• Software code, algorithms, and architecture
• User interface design and graphics
• Trademarks, service marks, and logos (including "Radio Navigator")
• Navigation data, simulation models, and proprietary calculations
• Documentation, tutorials, and educational content

are and will remain the exclusive property of RHBA and its licensors. These Terms do not grant you any ownership rights to the Service or its content.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial purposes, subject to these Terms. This licence does not include any right to:

• Copy, modify, or create derivative works from the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Use any automated system (including robots, scrapers, or spiders) to access the Service
• Frame, mirror, or republish any part of the Service
• Sublicense, sell, rent, lease, or otherwise transfer your rights to the Service

8.3 Trademarks

"Radio Navigator" and related logos are trademarks or registered trademarks of RHBA. You may not use these marks without our prior written permission. All other trademarks referenced in the Service are the property of their respective owners.

8.4 User-Generated Content

If you provide feedback, suggestions, or other input regarding the Service ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use, modify, and incorporate such Feedback into the Service without attribution or compensation.

8.5 Copyright Infringement

We respect intellectual property rights. If you believe any content on the Service infringes your copyright, please contact us at legal@radionavigator.app with details of the alleged infringement.

9. Disclaimer of Warranties and Data Loss

9.1 "As Is" Basis

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of any content, data, or calculations
• Warranties that defects will be corrected or that the Service is free of viruses or harmful components

9.3 Service Availability

We do not guarantee continuous, uninterrupted, or secure access to the Service. The Service may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any feature or the entire Service at any time without liability.

9.4 Simulation Accuracy

The Service provides simulated navigation scenarios for practice purposes only. We make no representations or warranties regarding the accuracy, realism, or suitability of any simulation, calculation, or navigation data. You acknowledge that simulation results may differ from real-world conditions and must never be relied upon for actual navigation or flight operations.

Consumer Rights: If you are a consumer in the UK or EU/EEA, your statutory rights under consumer protection laws are not affected by these disclaimers to the extent they cannot be excluded by law.

10. Limitation of Liability

10.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, business opportunities, or anticipated savings
• Loss of data, information, or content (including training progress or account data)
• Loss of goodwill or reputation
• Business interruption or lost productivity
• Costs of procurement of substitute services

This exclusion applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and whether or not we were advised of the possibility of such damages.

10.2 Specific Exclusions

We are not liable for losses arising from:

• Reliance on the Service for actual navigation, flight operations, or safety-critical decisions
• Use of the Service contrary to these Terms or applicable law
• Unauthorised access to your account or security breaches attributable to your failure to safeguard credentials
• Third-party services (including Clerk, Paddle, or Vercel)
• Service interruptions, data loss, or technical failures
• Your failure to comply with these Terms or applicable aviation regulations
• Force majeure events or circumstances beyond our reasonable control

10.3 Liability Cap

Our total aggregate liability for all claims arising from or related to your use of the Service shall not exceed:

• For Consumer Users: The lesser of (a) the amount you paid for the Service in the month preceding the claim, or (b) £10 GBP

This cap applies in aggregate to all claims, regardless of the number of events or causes of action.

Consumer Rights: If you are a consumer in the UK or EU/EEA, your statutory rights under consumer protection laws are not affected by these limitations to the extent they cannot be excluded or limited by law.

11. Indemnification

11.1 Indemnity Obligation

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless RHBA, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable legal fees), arising out of or related to:

• Your use or misuse of the Service
• Your breach of these Terms or violation of any law or regulation
• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
• Use of the Service for actual navigation, flight operations, training
• Any damage caused to third parties by your use of the Service
• Unauthorised access to your account resulting from your failure to maintain account security
• Any content, feedback, or information you submit to the Service

11.2 Defence and Settlement

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter subject to indemnification by you. You agree to cooperate with our defence of such claims and not to settle any claim without our prior written consent.

Consumer Rights: If you are a consumer in the UK or EU/EEA, this indemnity is limited to the extent permitted by law and does not affect your statutory consumer rights.

12. Third-Party Services

• Clerk - Authentication
• Paddle - Payments
• Vercel - Hosting and analytics

Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party practices.

13. Account Suspension and Termination

13.1 Termination by You

You may terminate your Account at any time by:

• Accessing your Account settings and selecting "Delete Account"
• Contacting support@radionavigator.app with your termination request

Upon termination, your access to the Service will be immediately revoked. If you have an active Subscription, it will be cancelled and you may be entitled to a pro-rated refund at our discretion.

13.2 Termination and Suspension by Us

WE RESERVE THE RIGHT TO SUSPEND, RESTRICT, OR TERMINATE YOUR ACCOUNT AND ACCESS TO THE SERVICE, WITH OR WITHOUT NOTICE, FOR ANY OF THE FOLLOWING REASONS:

• Breach of Terms: Any violation of these Terms, including but not limited to prohibited uses outlined in Section 7
• Fraudulent Activity: Suspected fraud, payment disputes, chargebacks, or use of stolen payment methods
• Safety Concerns: Use of the Service in a manner that poses safety risks or violates aviation regulations
• Abusive Behaviour: Harassment, threats, or abusive conduct toward our staff, other users, or third parties
• Account Sharing: Sharing login credentials or allowing unauthorised access to your Account
• Technical Abuse: Attempting to hack, reverse engineer, scrape, or otherwise compromise the Service's security or performance
• Commercial Misuse: Using the Service for unauthorised commercial purposes or reselling access
• Payment Failure: Failure to pay subscription fees or repeated payment failures
• Legal Compliance: Required by law, court order, or government authority
• Inactivity: Prolonged account inactivity without a subscription (typically 12+ months with no login, and no active subscription)
• Our Discretion: Any other reason we deem necessary to protect the Service, our users, or our business interests

13.3 Immediate Suspension

We may immediately suspend your access without prior notice if we believe, in our sole discretion, that your continued access poses an immediate risk to the Service, our systems, other users, or violates applicable law. During suspension, you will not be able to access your Account or any Pro features.

13.4 Effect of Termination

Upon termination or suspension:

• Your right to access and use the Service immediately ceases
• Your licence to use the Service is automatically revoked
• We may delete your Account data, progress, and any associated content
• We have no obligation to retain, provide, or restore any of your data
• Outstanding fees remain due and payable
• Sections of these Terms that by their nature should survive termination will remain in effect (including Sections 8, 9, 10, 11, and 15)

13.5 No Refund on Termination for Cause

If we terminate or suspend your Account due to your breach of these Terms or for cause, you will not be entitled to any refund of Subscription fees. Refunds for suspensions or terminations are at our sole discretion.

13.6 Right to Refuse Service

We reserve the right to refuse service, deny Account creation, or reject Subscription applications to anyone for any lawful reason, including if we believe the applicant has previously violated these Terms or poses a risk to the Service or other users.

Consumer Rights: If you are a consumer in the UK or EU/EEA, your statutory consumer rights are not affected by these termination provisions to the extent they cannot be excluded by law. You may be entitled to refunds or remedies under consumer protection legislation depending on the circumstances of termination.

14. Changes to Terms and Service

We may update these Terms or change, suspend, or discontinue features. For material changes, we will provide reasonable notice. Continued use after changes means acceptance; if you disagree, stop using the Service and cancel any Subscription.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of England and Wales.

15.2 Informal Resolution

Before initiating any formal proceedings, you agree to first contact us at support@radionavigator.app and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved quickly through direct communication.

15.3 Jurisdiction

Business Users agree to the exclusive jurisdiction of the courts of England and Wales. Consumers may bring claims in the courts of their country of residence and retain mandatory consumer protections.

16. General Provisions

• Severability: if a provision is unenforceable, the remainder stays in effect.
• Assignment: you may not assign these Terms without consent; we may assign to an affiliate or successor.
• Force majeure: we are not liable for delays or failure caused by events beyond our reasonable control.
• Entire agreement: these Terms, together with our Privacy Policy, constitute the entire agreement between you and RHBA regarding the Service and supersede all prior agreements, understandings, and communications.

17. Contact Us

These Terms of Service were last updated on 16/02/2026.

RHBA refers to Rory Bennett trading as RHBA.